SİVİL SAVUNMA VE SEFERBERLİK HİZMETLERİNDE GÖREVLİ KAMU PERSONELİNİN PROBLEM ÇÖZME BECERİSİ, MOBBİNGE UĞRAMA VE MOTİVASYON DURUMLARINI BELİRLEMEYE YÖNELİK BİR ALAN ÇALIŞMASI
Date
2015-01-30
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Abstract
Sivil savunma personelinin görevi sırasında problem çözme becerisini
kullanması gerekir. Yaptığı işlere bağlı olarak psikolojik şiddete uğrama olasılığı
vardır ve motivasyonları düşebilir. Bu araştırmanın amacı sivil savunma ve
seferberlik görevini yürüten kamu personelinin problem çözme beceri algısının,
psikolojik şiddete uğrama ve motivasyon durumlarının belirlenmesidir. Araştırma
tanımlayıcı türde bir alan araştırmasıdır. Araştırmaya sivil savunma uzmanları
derneğinin düzenlediği etkinliğe katılan 900 kişinin 619’u gönüllü olarak
katılmıştır. Veri toplama aracı olarak Kişisel Bilgi Formu, İş Yerinde Psikolojik
Şiddet Algısı Ölçeği, Problem Çözme Envanteri ve Motivasyon ölçekleri
kullanılmıştır. Problem çözme envanteri toplam cronbach alfa değeri ,89, İş
Yerinde Psikolojik Şiddet Algısı Ölçeği toplam cronbach alfa değeri ,95,
Motivasyon Ölçeği toplam cronbach alfa değeri ,90 olarak bulunmuştur.
Katılımcıların genel olarak problem çözme becerilerini yüksek algıladıkları,
yarıya yakınının psikolojik şiddete uğradığı, çoğunluğunun motivasyonunun
yüksek olduğu belirlenmiştir. Problem çözme beceri algısı ile psikolojik şiddet alt
bölümleri arasındaki ilişkinin anlamlı olmadığı tespit edilmiştir. İşyerinde
Psikolojik şiddet Algısı Ölçeği alt bölümlerinin kendi aralarındaki ilişkinin genel
olarak pozitif yönde ve yüksek kuvvette olduğu görülmüştür. Problem çözme
becerileri konusunda kendini yeterli olarak algılama arttıkça motivasyon
ölçekleri alt önermeleri olan başarı, ilişki ve güç ihtiyacının anlamlı düzeyde
arttığı belirlenmiştir. Psikolojik şiddet arttıkça motivasyonun düştüğü, problem
çözme becerileri konusunda kendini yeterli olarak algılamanın motivasyonu
artırdığı belirlenmiştir. Problem çözme becerisi eğitimi, psikolojik şiddette neler
yapılabileceği ve motivasyonu artırıcı etkinlikler eğitim ve danışmanlık hizmetleri
sunulabilir.
Description
FIELDWORK TO DETERMINE THE PROBLEM
SOLVING ABILITIES AND MOTIVATION OF TURKEY’S MOBILIZED CIVIL
DEFENSE EMPLOYEES AND THEIR EXPOSURE TO MOBBING
ABSTRACT: The aim of this study is the problem solving abilities, exposure to mobbing and the motivation levels of Turkey’s employees serving in civil defense and mobilization. The research is descriptive fieldwork. Of 900 people, 619 participated voluntarily in an event organized for the research by an association of civil defense experts. The tools used for collecting data were the Personal Information Form, the Perception of Mobbing in the Workplace Scale, the Problem Solving Inventory and the Motivation Scale. The overall Cronbach’s alpha value was found to be 0.89 for Problem Solving Inventory, 0.95 for Perception of Mobbing in Workplace Scale and 0.90 for Motivation Scale. It was found that the participants’ problem solving abilities are high, and while nearly half of them are exposed to mobbing, most of them has high levels of motivation. It was also found that there is no significant relationship between the sub-dimensions perception of problem solving abilities and mobbing. There is a significant positive relationship among the sub-dimensions of mobbing. It was found that there is no relationship between the sub-dimensions of perception of problem solving abilities and mobbing. The more participants feel competent about their problem solving abilities, the greater the need for motivation, success, relationship and power. Among the sub-dimensions of mobbing and motivation, there is a high positive correlation. It was found that when mobbing increases, motivation decreases, while the perception of self-competence increases motivation. Training in problem solving to increase motivation, and information on what to do in cases of mobbing should be provided.
ABSTRACT: The aim of this study is the problem solving abilities, exposure to mobbing and the motivation levels of Turkey’s employees serving in civil defense and mobilization. The research is descriptive fieldwork. Of 900 people, 619 participated voluntarily in an event organized for the research by an association of civil defense experts. The tools used for collecting data were the Personal Information Form, the Perception of Mobbing in the Workplace Scale, the Problem Solving Inventory and the Motivation Scale. The overall Cronbach’s alpha value was found to be 0.89 for Problem Solving Inventory, 0.95 for Perception of Mobbing in Workplace Scale and 0.90 for Motivation Scale. It was found that the participants’ problem solving abilities are high, and while nearly half of them are exposed to mobbing, most of them has high levels of motivation. It was also found that there is no significant relationship between the sub-dimensions perception of problem solving abilities and mobbing. There is a significant positive relationship among the sub-dimensions of mobbing. It was found that there is no relationship between the sub-dimensions of perception of problem solving abilities and mobbing. The more participants feel competent about their problem solving abilities, the greater the need for motivation, success, relationship and power. Among the sub-dimensions of mobbing and motivation, there is a high positive correlation. It was found that when mobbing increases, motivation decreases, while the perception of self-competence increases motivation. Training in problem solving to increase motivation, and information on what to do in cases of mobbing should be provided.
Keywords
business